Hakone Retreat villa 1f

My family and I stayed at multiple quality hotels throughout Japan but Okcs Hakone Villa was by far the best accommodation. Although it is on the pricer side, it was worth every dollar. We took a taxi to the villa where we were met at the entrance and driven to our villa. Our host checked us in and showed us how everything in the room worked. Anytime we had a question or needed something we could call the front and they would immediately come and assist us. The dinner was incredible and very filling. The private onsen was spacious and could easily fit 4 people. They can also adjust the temperature for you. Retreat is the perfect word for this place as it was amazingly serene and peaceful. A perfect way to end our trip. I would like to especially thank Yamaguchi-san who supported us throughout the stay. She spoke English and provided the top care!! I wish that one day we can go back. Check out this inside look at our stay on my youtube: https://www.youtube.com/watch?v=FIrs332vNuQ

We enjoyed a villa with a private onsen, as it turns out, this was really important since I have tattoos that would have prohibited me from going in the public onsen. The staff was wonderful, the food was wonderful. We opted for the kaiseki breakfasts 2 of the days we were there that were just amazing. The villa was spacious, lovely, the onsen downstairs was so relaxing. We loved walking the grounds, and its right up the hill from the bus line, which will take you anywhere. We also borrowed electric bikes from the property and rode around the countryside and to visit a temple. The speed limit is slow here and the drivers are kind and patient - I never felt unsafe riding around on the e-bike.

This place encapsulated everything I love. Earthy, traditional, refined, high quality, serene…I could go on. The staff were at my beck and call, providing concierge service from the moment we arrived. The amenities were fantastic and they thought of everything. We hadn’t eaten all day, and they even took us to a local restaurant that was still serving lunch. We were in Cabin 11, which was secluded and peaceful.

The property is amazing, amenities are new and not dated at all. Such a peaceful location, I would recommend hiring a car for this property as it’s approx 10km outside of Hakone town, but I believe there is a bus available. The staff were so helpful, we arrived by car and needed to organise a taxi for our friends and Ayumi (probably wrong spelling) tried so hard and got us a taxi as we didn’t realise how hard it is to organise so late on a Sunday. She was a superstar! Thinking about booking another trip to Hakone from Australia just to stay at this place again

The staff were extremely respectful and carried themselves with the highest level of professionalism at all times. The food - specifically the Japanese traditional kaiseki (set/course meal) - was some of the best we'd ever had in our lives, served in the most beautiful location, with a high attention to detail and seasonality that brought tears to our eyes. And the hot spring, the best feature of our stay, was always clean, extremely private, and had a small wooden ledge nestled atop a small round garden of mountain wildflowers, with a muted lantern that illuminated the steam as it mixed with the mountain mist at night. 10/10, no notes.